I am a 100% disabled veteran who has saved her dollars for around 16 months paying inside a family vacation club to go on the cruise from PR round journey to the Caribbean with my son who I wont be observing for many years as a result of a job he chose to take. I bought a airplane reservation when US Airways was in small business but an individual in the business set it approximately get my flights and also to steal my funds. They switched it out to American Airlines Nonetheless they transformed the six digit document locator 3 situations. It should not have adjusted but only twice plus they moved it from NYC to PHL. They did this due to the fact the person who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an personnel of Disney Cruise Line and she features a cellular telephone. She lied to everyone and stated that I had a discussion along with her. I just explained to her on voice mail to phone me mainly because somebody claimed that they were cancelling my cruise. they gave no cause. I am fifty five a long time aged and I've a fixed revenue. They canceled my cruise and not using a explanation. They didn’t like that I mentioned that it absolutely was much too perilous to try and attain Grenada on one/twelve leaving on 1/ten which you must go to quick and you simply cant do it And so the captain looked at the mapping I Collect because they altered the itinerary so the ship goes to Barbados to start with and then to Grenada.
shopper service agent with the “technologiesâ€/Website team named lisa in fact HUNG UP on me After i was speaking. i’ve never had this kind of lousy working experience before. she was exceptionally impolite before hanging up.
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Ps I also mailed a criticism to AA by using their wed web-site and attempted to solve this concern and I never received a response. Just One more fictitious match provided you by American
I've experimented with calling and was on for quarter-hour simply to be hung up on. I've sent 2 e-mail without having reply… I like your airline but making an attempt to possess a adjust built so we don't lose every one of the The cash we invested on our flight simply because we aren’t capable to really make it due to the fact my fiancés grandmother passed absent and we have to be right here and may’t leave right now With all the funeral developing in the course of our scheduled trip. I haven't been in the position to get any place and staying that i'm a Travel Agent, I are aware that for circumstances similar to this, Despite having non-refundable tickets, the Airways can provide a credit score for partial or may possibly even give credit for the full volume for use on upcoming vacation.
I was scheduled to get a flight leaving Ronald Reagan Airport to Columbus International Airport now, boarding at 2:42 departing at three:50. Me and a few others , sitting down in the assigned gate, by no means heard the boarding announcement. As soon as we understood people were boarding went to the gate and have been turned absent. It had been 3:04 PM when we ended up explained to this. Mind you the gate just closed two minutes prior and we sat and viewed the aircraft entrance of us for one more twenty minutes. People had been nonetheless dropping off luggage and boarding the aircraft . When questioned why we are able to’t board the plane, we have been chastised because of the staff for not listening. The gate was crowded, and noisy. I can inform you we couldn't hear your workers.
it truly is pitiful to possess to report that my numerous e-mail to Client Relations haven't been answered as of so far October 29, a total not enough quite possibly the most elementary courtesy towards an eighty four decades outdated Initially-Course passenger and Frequent Flier….
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We were on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/14/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm acquainted ample with flying to understand the Captain created the appropriate get in touch with as well as diversion was temperature linked. Upon landing in Belize we ended up knowledgeable with the Captain there was a warning mild on an motor that necessary to be resolved, the section was accessible in Belize. The result was a clear mechanical hold off. We deplaned and ended up informed we'd get foods and consume. Right after a lot more than an hour we had not been fed and also a little bit afterwards we were given a sandwich and bottled water then informed we could board.
Inspite of what happened on this celebration, we hope you'll keep on to pick American Airways for your personal journey needs. We are going to work flat out making sure that you receive the service you hope and ought to have.
my grand mom have a flight from Ecuador 2/18/16 (end in Miami)in path to The big apple,when she was ready to obtain her baggage what a surprise she bought!!her luggage was damaged and any person inside of steal some fantastic that was inside,also the zipper was violated(damaged)she misplaced in products that she bring it to my family members with the Price about $350 when she knowledgeable what occurs in AA counter in JFK NY they presented to changed her new luggage by having an applied and outdated 1 that looks like they pick up in the garbage!!.also they explained that to repair service takes about four months!
Shoppers who want to go with or complain to American Airways can Make contact with the corporate office at:
Just flew The united states Airways via american eagle….had the rudest flight attendant at any time….another passenger was javing queries on connecting flight …she was so fearful missing it…flight attendant was so impolite and no help….she was awful to travellers entire serving beverages…..we sat for twenty here minutes waiting foe gate when landing in chicago…Many people needed to uae restroom…she snapped at persons when we attempted to use restrooms.
On 7/18/fourteen my partner And that i were with your flight sixty seven from BCN to Jfk. We boarded the airplane and found that it had no wifi or enjoyment choices within the seat. In the event the food was served we asked the flight attendant When the meal had any peppers(the vegetable) in it because the “hen†and various components were being unrecognizable. My husband is extremely allergic to peppers and he needed to be particular there have been none. The attendant mentioned she had no concept of what the foods components had been in either range so he didn't try to eat. How hard would it not be to your catering dept to deliver a summary of ingredients for this kind of situation? The aircraft by itself was previous and warn on the inside. When received on the aircraft, the coach section smelled of fecal matter and it took pretty some time with the smell to dissipate.